Information We Collect from You.
Bella does not collect personally identifiable information about you except when you specifically provide such information on a voluntary basis. For example, when you register with Bella, we ask for the basics, including your name, email address and wedding date. We may also collect details about your wedding such as reception venue or cultural tradition, and any other personal or preference information that you provide to us. When you order products or services on this website, we will also need your billing and credit card information and mailing address. To help us provide you with the most relevant site content and email communications, we keep track of your website searches, registration activities and bookings. For all Bella website visitors, not just registered users, we may automatically collect certain information such as IP addresses, browser type, domain names, access times, duration of visit, referring URL, platform, new/repeat information, time-stamp and exit page information. We use this data for statistical purposes so that we may analyze trends and performances over time. Bella also uses third-party service providers to help us gather and analyze information about our customers. We restrict these service providers from using your information in any manner, other than to help us provide you with the products and services available on our website. Bella is the sole owner of the information collected on this website. If you choose to use our invitation service to tell a friend about our site, we will ask you for information needed to send the invitation, such as your friend's email address. We will automatically send your friend a one-time email or instant message inviting him or her to visit the site. If you contact our client service department, we will collect the information you provide that details the nature of your question or problem to enhance the quality of our website.
How Your Information Is Used.
The data we gather is used to enhance your website experience; check for availability of services for your wedding date; manage our sweepstakes and promotions; manage our email marketing campaigns; manage your registration, reservation and booking activities; assist you in using our website and its features; manage your purchases via our website; and manage your photos. The information we collect helps us to better serve you. Bella also uses the information we gather to target content on our website to more closely match your interests and, if you have selected to receive email communication from us, to target email marketing messages or notifications regarding new services that are more appropriate to your needs. Profile information is used by Bella primarily to be presented back to and edited by you when you access the service and to be presented to others permitted to view that information by you. Bella may send you service-related announcements from time to time through the general operation of the service. For instance, if a friend sends you a new message, or someone comments on your photo, you may receive an email alerting you to that fact. Generally, you may opt out of such emails in your profile settings, though Bella reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.
With Whom Your Information May Be Shared.
Upon making a photography reservation or a deposit with Bella, the personal information you provide will be shared with third parties necessary to ensure the completion of your booking. The personal information provided to the third parties will not be used for any purpose other than the provision of your wedding photography and associated services. Bella will also share your information with business firms contracted to provide specific services to us, in a manner consistent with this Policy. For example, if Bella were to hold a sweepstakes offer on our website, we may choose to hire a sweepstakes administration firm to handle the legal requirements surrounding entrant and winner selection and validation, or we may use a fulfillment service provider to ship to you products ordered on our website. In situations such as this where your data is shared with a third-party firm, these firms are obligated to use your personal data only for the purpose for which the relationship exists, and shall be required to abide by the terms of this Policy. From time to time, we may share aggregated, non-personally identifiable statistical information about our website and visitors (such as number of visitors, demographic data, number and type of goods and services purchased or booked, etc.) with our advertisers and partners. However, we do not reveal your personally identifiable information for anything other than the use it was originally intended without giving you the opportunity to opt out. At Bella, we often receive testimonials and comments from customers who have had positive experiences with our service and our website. We occasionally publish such content. Bella will also disclose information about individual users to governmental or judicial authorities or law enforcement agencies, or to other individuals or entities in response to subpoenas, court orders, other legal processes or as otherwise required by law. Further, Bella may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or to enforce or apply the terms and conditions of this Policy or other policies of Bella. We may also provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business. Except as otherwise stated above, Bella will not disclose your personal information with any third party without your consent. This website may contain links to other sites. Bella is not responsible for information collection and privacy practices of third party websites that are accessed via links from the Bella website. This Policy is solely for information collected by the Bella website.
How Your Information is Protected.
Bella maintains data handling and storage practices and procedures that are designed to ensure the integrity and confidentiality of customer information. Bella incorporates appropriate safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected, and we have put in place reasonable precautions to protect information from loss, misuse and alteration. All credit card information is encrypted utilizing Secure Sockets Layer (SSL) server technology before being transmitted over the Internet. Our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals have access to the information you provide us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Policy. You hereby acknowledge that Bella is not responsible for any intercepted information sent via the Internet, and you hereby release Bella from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Protecting the Privacy of Your Pictures.
The Bella website is designed so that you can control who may view the pictures stored in your Bella account if you so choose. We are committed to keeping your pictures private and secure if you desire us to. Please note that if you choose to post a link to your Bella account on your own or another's website, or you share your pictures with your friends or family members by sending them your online Bella account access information and they communicate such information to other individuals, these pictures may be accessible to individuals not authorized by you. In order to provide quality products, however, Bella employees and third-party service providers fulfilling your order or providing client support to you will have access to and may see your pictures.
Your Available Choices Regarding Registration.
Registration is optional. If you choose not to register, certain sections of our website may be inaccessible. Registration is required to order complete a booking or order products or services on our website. Upon request, Bella will use reasonable efforts to allow users to update or correct personal information previously submitted to the extent such activities will not compromise privacy or security interests. Also, upon a user's request, Bella will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user's entry without some residual information being retained by Bella because of the nature in which backups of data are maintained.
Your Available Choices Regarding Emails.
If you register to receive communications from us, you will receive information we believe will be of use and interest to you. If you are no longer interested in receiving communications from Bella, you may opt out of future mailings as follows:
Our emails include instructions on how to unsubscribe yourself from our email list;
or Call us at 1-888-556-7510, and request to be unsubscribed.
In the event that Bella or a significant portion of Bella’s assets or business is acquired, customer information may be transferred to the applicable successor-in-interest. In the event such a transfer occurs, your personal information will be subject to the same protection as it was prior to the transfer.
Children are not eligible to use our services and we ask that minors (anyone under the age of 18) not submit any personal information to us. Bella does not knowingly collect personal information from anyone under the age of 18 or permit them to use our website. This website is not directed to children and Bella does not knowingly solicit information from any child under the age of 13. Should a child whom we know to be under 13 years of age send personal information to us, we will use that information only to respond directly to that child (or a parent or guardian) to inform him or her that we must have parental consent before receiving his or her personal information.
International Users — Applicable Law.
We may amend this Policy at any time by posting the revised policy on the website. All amended terms shall automatically be effective as soon as they are posted on the website. You are responsible for reviewing this Policy periodically to ensure that you are aware of any changes to it. Your continued use of the site indicates your assent to any changes to this Policy. This Policy is applicable to all websites under the www.studioblue.com domain. This Policy was produced and posted on 6/2/09.
If you have questions or concerns regarding your privacy or security on our website, feel free to contact us by email, phone or postal mail as follows:
Email: If you wish to email us, please use the Contact Us form. We respond to most customer emails promptly.
Toll-free phone: 1-888-556-7510
Bella Pictures, Inc.
650 California Street, 24th Floor
San Francisco CA 94108
Bella Pictures, Inc.
650 California Street, 24th Floor
San Francisco CA 94108